Frequently asked questions...

• Q. Does furniture have to be made using fire retardant materials?
  A. Yes. Soft furnishings such as suites, easy chairs and beds must carry a flame retardant label.
  
  
• Q. I have some furniture to give but it's quite a few years old.
  A. Age is unimportant but condition is. For example, once badly scratched, stained with cup marks or water damaged, modern laminate furniture can be difficult to repair. On the other hand, solid wood furniture can be repaired more easily or broken down to recover the wood for alternative uses.
  
  
• Q. I've got an old computer, will you take it?
  A. Not at the moment
  
  
• Q. Do you charge for collection or delivery?
  A. No, but we ask for a contributions towards the vehicle costs. We redistribute furniture free to those on low income.
  
  
• Q. Where do you cover?
  A:We operate in Vale Royal and Middlewich and go to different areas on different days of the week. This helps reduce fuel and operating costs.
  
  Q. Do I need to be in?
  A: We normally expect someone to be present as we need a signature. If this causes a problem please discuss with us when you call.
  
  
• Q. Can I drop off my donations at your premises?
  A. Certainly, we would be pleased to see you and it helps reduce our fuel costs! Please, do not leave items outside if we are closed.